We have listed below some common pre-sales questions which you would like to know before placing your order. For more questions you can initiate our Face to Face support. You can chat with our live sales representative any time by clicking on the Live Chat Image on the top right corner of the website.
Q. Do I have to be member if your free membership to buy your hosting plan?
A. No but we recommend it as you are provided with over 250 audio/video tutorials. (See samples Here)
Q. I want to signup but coming form a different host, can you help with transfers?
A. Absolutely! We offer free transfer services. We’ll move your website files from your old host and we’ll even transfer the domain for you to our network. If the account is very large then conditions may apply.
Q. Can I register a Domain Registrar with your system?
A. Yes, everything is in one place with YOBC. Get your domain here click HERE
Q. How will i be billed for the Unlimited hosting Plan ?
A. We use PayPal that does except most credit cards. Your fees depending on monthly or annual will be charged without No Set Up Fees
Q. What is private label reseller hosting which you provide?
A. Private labeling provides the reseller who wishes to resell web hosting with complete transparency from the parent hosting company. Should you wish to start your own hosting company all traces of our company is completely removed so your customers will never know we exist. We accomplish this by using a privately registered domain name for our nameservers, anonymous server name, and anonymous ip whois. In addition, you have the option of using your own nameservers such as ns1/ns2.yourdomain.com.
Q. Can I accept Credit Cards on my site ? Will it be secured ?
A. Yes, We support secure transaction protocol for all types of Credit Cards, such as SSL.
Q. Where are your web servers located?
A. Our state-of-the-art web servers are in various multi-million dollar data centers in USA that have premium connectivity to the Internet. This ensures some of the highest uptime possible for your web sites and mail communication systems.
Q. What is your servers uptime record?
A. Since we began hosting, our uptime record has exceeded 99.9%. Our Servers are capable to host applications / sites with even more exceptional / mission-critical high bandwidth.
Q. Will I get adequate Technical support?
A. Yes, we provide all technical support to our customers through Email and Live Chat Support. We provide 24x7x365 Days Live Support.
Q. What payment methods do you accept?
A. We accept all major forms of credit and debit cards which include Visa, Mastercard, American Express & Discover. We also take PayPal payments as-well
Q. Can I upgrade or downgrade my account?
A. Yes, your client area allows you to upgrade-downgrade accounts, the great part is, once you select your new package, its provisioned instantly for you. To save space on our servers we allocate plenty of space. Our monitoring system notifies us and we bump you space up as needed. If you need more just Submit Ticket Request to support. To upgrade is free.
Q. Are there any setup fees or other hidden costs?
A. We guarantee there are NO setup fees or hidden costs of ANY kind, you just pay the cost of the hosting plan, plus the cost of a domain name if you need it. Domain Free with annual paid service.
Q. Is My Credit Card Information Safe?
A. Yobchosting.com uses a third party credit card processor, therefore we don’t have access to your credit card information. Yobchosting.com does not store your credit card information on our servers. The service we use is PayPal.
Q. What WHOIS information would be available for my domain name?
A. We use a WHOIS protection service from our domain Registrar which means that the contact details of the domain owner are hidden from the public. If you want your own WHOIS information to be publicly available, let us know through a helpdesk ticket and we would take care of it for you.
Q. Will you place ads on my site?
A. Although there are some web hosting companies doing such practices, Yobchosting.com will NEVER place ads on your site. Clients of our Web Hosting Service can enjoy 100% banner less hosting. You can run your own ads on your website to get your hosting free. Your website belongs to you and you will have its content in your hands.
Q. How do I know Yobchosting.com will be around in the next few years?
A. At the rate of growth we are currently experiencing, we will be around for much longer than the next few years. While most Internet companies are slowing down and scaling back, Yobchosting.com continues to thrive. Hosting is not all we do as we know to have a website is only part of the solution of being online. We teach and provide the tools to get visitors to your site. Capture those visitors information and how to follow up to make more sales.
We are a Web hosting business and marketing company on the Internet. YOBCHosting.com is a privately owned, profitable, and debt-free All in One Place Business Center. Get Your Free Membership at YOBC.